Gigabit broadband
Virgin Media Gig1 powers your whole home with its 1,130Mbps average download speed.
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Here's what you can get at your home
Switching to Virgin Media’s never been easier
Simply pick your package, choose switching when you check out, and we’ll do all the heavy lifting.
16x Faster than the average UK download speed
Gig1 Fibre Broadband is our fastest widely available speed, rolled out across our entire network*
Gigabit broadband you can rely on
Get gigabit speeds with limited interruptions, thanks to our 99.85% reliable network and self-optimising Intelligent WiFi Hubs.
Supported by our WiFi Guarantee with WiFi Max
Gig1 Fibre Broadband is covered by our WiFi Guarantee at no extra cost, promising download speeds of at least 30Mbps in every room, or £100 bill credit back.
*Subject to availability, network capacity and credit check. 16x faster: Virgin Media Gig1 Fibre Broadband (avg 1,130Mbps) vs UK average speed 8-10pm (67.7Mbps) based on UK Home Broadband Performance Report, measurement period March 2023. WiFi Guarantee available with M50 broadband or faster. £8 a month extra or included with Gig1, Gig2 or Volt.
Power the smart home you’ve always imagined
Bring on all your screens, games consoles, sound systems, VR headsets and smart home devices. Gig1 Fibre Broadband download speeds can power it all, at the same time, helping you to manage your life like never before.
Ready for the future of home entertainment
Plenty fast enough for 8K streaming, cloud gaming and virtual reality.
Easy to stream Ultra HD on every screen
Gigabit broadband means plenty for everybody and, best of all, the others won’t affect your connection.
Livestream while gaming and video chatting with your team
You can all do more online, at the same time, with our fastest Gig1 Fibre Broadband.
FAQs
Let’s see! Use our postcode checker to discover our fastest speed in your area. Gig1 has been rolled out across our entire network, so you’ve a fair chance of getting these ultrafast speeds. Don’t forget, you can also register your interest in gigabit broadband which we’re bringing to new areas all the time.
Ultrafast. Virgin Media Gig1 broadband averages downloads of 1,130Mbps (that’s 16x faster than the UK average download speed) and uploads of 104Mbps (that’s 5x faster than the UK’s average upload speed). These powerful connections help your whole household to video call, game and stream on even more devices, all at the same time.
Virgin Media Gig1 Fibre Broadband (avg 1,130Mbps) vs UK average speed 8-10pm (67.7Mbps), based on Ofcom UK Home Broadband Performance Interactive report, measurement period March 2022. 99.85% average network uptime (based on measurements from customers’ Hubs across the Virgin Media network, January 2024–June 2024). For more details, see our broadband speeds.
Some 900Mbps broadband providers say you can connect 100 devices at the same time. Of course, Gig1 Fibre Broadband is capable of much faster download speeds, averaging 1130Mbps. Our gigabit internet is designed to handle the best smart home devices, as well as the laptops, games consoles you have today.
1Gbps broadband is very good for working from home. You should be able to download large files superfast, join video calls and do your work-related tasks, even when others are at home, streaming videos, playing games, working, studying or browsing the web. By the way, adding HomeWorks to your package will give you award-winning internet security and priority tech support while you’re using our broadband for remote working (at home, not at a commercial premises).
Gig1 from Virgin Media averages download speeds of 1,130Mbps which is faster than 1000Mbps for gaming.
- Decent latency and ping rates
You’ll have a smooth gaming experience on a gigabit broadband connection.
- Play and stream at the same time in Ultra HD
Gig1 Fibre Broadband packs upload speeds averaging 104Mbps (that’s 5 times faster than the UK’s average upload speed).
Virgin Media Gig1 Fibre Broadband (avg 1,130Mbps) vs UK average speed 8-10pm (67.7Mbps), based on Ofcom UK Home Broadband Performance Report, measurement period March 2022. Virgin fibre areas only.
Gig1 Fibre Broadband future-proofs your home and brings household harmony, with plenty of power for you all.
More speed across your connected devices
Gigabit broadband can power everyone’s Ultra HD streaming, gaming, video calling, working from home, and more. All in different rooms. All at the same time.
Room to add the latest and greatest gadgets
Gig1 Broadband has room for you to connect more devices to your home broadband network in future. Our gigabit broadband speeds are designed for smart-homes wanting to expand from laptops and tablets to smart TVs, smart hubs (like a Google Nest or Amazon Echo), voice-activated speakers, smart security systems and more.
Choose a Virgin Media Gig1 deal and you can average a download speed of 1,130Mbps. That’s just over 1Gbps (gigabits per second). Gig1 Fibre Broadband packages come with the WiFi Hub 5 included which is ready to serve up gigabit speeds over WiFi and power more of your devices than ever, thanks to the Hub being powered by the latest WiFi 6 technology.
- M500 Fibre Broadband
Averaging a download speed of 516Mbps, M500 is 7x faster than the UK’s average download speed. - M350 Fibre Broadband
Averaging a download speed of 362Mbps, M350 should be plenty for online gaming and Netflix, even if you watch and stream your movies and shows in HD or 4K.
Virgin Media M500 (avg 516Mbps) vs UK average speed 8-10pm (67.7Mbps), based on Ofcom UK Home Broadband Performance Report, measurement period March 2022. Virgin fibre areas only.
You sure can! For extra peace of mind, WiFi Max is included with all our Gig1 Fibre Broadband or Volt packages at no extra cost. Or you can add this coverage to the rest of our broadband deals for a fee (usually £8 extra each month).
Our 'What is Ultrafast Broadband?' blog sums up all you’d want to know.
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The legal stuff
*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to any add-ons you may have selected, out-of-bundle charges or admin costs, which may increase separately. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.
Virgin Media £50 bill credit: This offer is available to new Virgin Media customers ordering M500 broadband only online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 31 October and 11.59pm on 6 November 2024.
Virgin Media £75 bill credit: This offer is available to new Virgin Media customers ordering Gig1 broadband only online. This bill credit will be applied to your first bill. Any that’s left over will be applied to your following bills until it’s all used. This offer runs between 31 October and 11.59pm on 6 November 2024.
Virgin Media M500 Fibre Broadband: New customers only with existing O2 contract. Minimum term applies to your broadband service, check basket for details. M500 Fibre Broadband (average download speed 516Mbps). 18-month minimum term product: £32.99* a month for 18 months, then £72* a month thereafter. Offer ends 04/11/24. Monthly price will increase each April by Retail Index Price +3.9% Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Eligible Virgin Fibre areas only. Virgin TV 360 and, for the time being, home phone is not available in new network expansion areas. Subject to survey, network capacity and a credit check. No set-up fee for self-install, Technician installation costs £30.
Virgin Media M500 Fibre Broadband (Speed Boost to Gig1) ‘Save £126’: achieved by £7 per month saving over 18 months compared to current price for Gig1 (Broadband Only) for non-O2 customers.
No setup fee
This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.
These prices are for new customers only.
Virgin Media services are only available in eligible Virgin Media network areas. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas.
All of the products on this page are subject to survey, network capacity and a credit check.
Each service has a minimum contract length that’s shown in your basket.
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms
Get fast, reliable WiFi gliding through every room or money back
Eligible Virgin Fibre areas only. WiFi Guarantee available with M50 broadband or faster. £8p/m extra or included with Gig1, Gig2 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Exclusions & legal stuff apply.
†To verify, see: /legal/awards. Best Broadband Experience Award: GWS network award based on national tests Dec ’23-May ’24 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. User speed depends on broadband package choice. Virgin Fibre areas only. Best Combined Connectivity Experience: based on GWS test results Dec '23-May '24 comparing data connectivity performance of major UK mobile operators and their associated ISP partners to form a combined score across both mobile network and WiFi experience. Best in Test: based on umlaut Fixed Broadband Benchmark 2023 comparing major UK ISPs on download speed, upload speed, latency and stability. Uswitch Most Popular Broadband Provider: based on Uswitch consumer research Dec 2022 - Jan 2023 conducted by Opinium comparing broadband sales volumes and overall customer satisfaction of major UK ISP operators, split equally to form a combined score.